How To Regain Your Social Networking Virginity

Simplifying your life on LinkedIn, Facebook, Twitter, Google+, and other social networks.


In 1990, I worked evenings and weekends doing programming for Cayman Systems in Cambridge, MA, both to earn extra money to pay off my college loans and to keep my brain from atrophying in my day job. One day, as the company was struggling with costs, profitability, and competition, I heard one of the founders say, “Well, this company is just an experiment.” Which is both a healthy attitude (for startup types) and unsettling news (for employees).

Life, as it turns out, is an experiment. We live, we learn, we change, we grow. So I view social networking as just one chapter in the ongoing experiment that is the book of life.

And just as I take more chances in life than most, I take more chances with social networking. Habit #2 of the “The 7 Habits of Highly Effective People” (book by Stephen R. Covey) is “begin with the end in mind.” With social networking, my end game (as modified by this article) is to have a network of people I know and trust, and to grow that network organically. My goal is not to have the most followers. Just like a gardener’s goal shouldn’t be to plant the most weeds, hoping for the occasional fruit.

But I certainly didn’t start out as an organic gardener.

I’m an early adopter of most new technologies. If I’m doing a thing that nobody else is doing, then I believe the world is wrong, and I keep doing the thing. Then comes mass adoption of the thing. And I don’t like feeling like one of the sheep in the herd. So if I find myself doing a thing that everybody else is doing, then I believe the world is wrong, and I stop doing the thing. Or I do it differently. Or I find a new thing. But not always. It’s complicated.

Here’s a timeline of when I’ve adopted various technologies, sprinkled with personal milestones for reference:

1984-06 – graduated from high school
1984-08 – got on the Internet (MIT Project Athena)
1988-05 – graduated from MIT
1988-07 – swam in the Arctic Ocean
1989-07 – soloed a jet in the USAF
1992-08 – wrote first book
1993-10 – registered first domain name (
1995-05 – graduated from law school
1995-08 – registered first dot-com domain name (
1997-03 – launched law firm website
2000-05 – had my first exit (Verio acquisition)
2003-02 – started blogging
2003-10 – joined LinkedIn
2005-01 – co-founded
2006-04 – joined Facebook
2008-10 – joined Twitter
2009-10 – separated
2010-10 – divorced
2011-07 – joined Google+
2012-10 – engaged
2013-10 – married
2014-04 – regained social networking virginity

Every three years or so, something new, cool, and seemingly revolutionary happens. I don’t know what will happen next, but I’m pretty sure it’s not nothing, and I’m pretty sure I’ll give it a whirl.

Today, when the general consensus is that the more social networking the better, I’m announcing that I’ve taken a different path: less is more. I have scaled back my social networking, including deleting much of the content I’ve created on social networks. Here’s what I did, network by network, and why.

Purging Twitter

Twitter is a social network that is based on short 140-character updates. You can follow anyone, anyone can follow you. You can block anyone, anyone can block you. Anyone can sign up: individuals, brands, anonymous users. In 2008, Twitter and Twitter tools were everywhere. When functionality did not exist in Twitter, users (and occasionally Twitter itself) would create it. Twitter was so popular it was on the verge of becoming a protocol (like SMTP for email).

I joined Twitter in 2008. My first Tweet didn’t suck:

The URL ( resolves to a Google search URL (

Shortly after joining Twitter, I did everything that one can do on Twitter. I Tweeted, I re-Tweeted, I replied, I favorited, I created lists, I followed, I followed back. In short, I was fast-forward social networking. All Twitter all the time. In a very short time, I was listed among the “elite” Twitter users on all the sites that claimed to measure such status:


But then a couple of things happened.

First, Twitter started looking for ways to make money. And started closing off its once very open ecosystem. Twitter started focusing on what was best for Twitter, and that is not always best for Twitter users. It’s APIs became more restrictive, Twitter acquired popular third-party services, and tried to get more people to go to the Twitter website.

Second, I took a hard loook at my followers. And I realized that they were full of robots, spammers, scammers, and the like. In short, I realized that my kids would not be proud of those following me on Twitter. I was embarrassed by my followers. And if you are what you eat, then I think you are also the company you keep, including those who follow you. In short, I was a Twitter whore.

The unfollowing and blocking. In the summer of 2009, after peaking (bottoming out?) at 27,035 followers (or so), I decided to unfollow everybody to see what happened. Twitter does not make it easy to unfollow everyone. Twitter doesn’t want its network to have fewer connections, Twitter wants more connections. But I was determined, and two months later, I was following zero users. About 43% of my followers unfollowed me. Many of these followers were using third-party services to auto-unfollow. Just like SEO experts try to game the system by tweaking variables on web pages to get higher rankings in Google, Twitter experts try to game the system by having the “right” ratio of following/followers, the “right” number of Tweets/day, or whatever stat is believed to be important.

But many of my followers didn’t care, because they were not real followers. Many of my remaining followers (about 14,000 of them) were still robots, spammers, scammers, and the like. Unfollowing them didn’t make them go away. So I began the even slower task of blocking the bad ones. Twitter really doesn’t want you to block users and limits you to blocking 100 users every 24 hours. You can’t even find which users you’ve blocked and when! The larger your network, the better for Twitter.

On 2013-01-13, I had 14,341 followers, and I started blocking the spammy ones at the rate of about 300/week. On 2014-02-19, 401 days later, I had 605 followers. I had blocked at least 13,736 users. In other words, I determined that 95% of my Twitter followers were spam.

Spam, like art, is in the eye of the beholder. I consider an account spam if it acts spammy. There are many ways to act spammy:

  1. having a bio with spammy words
  2. having no bio
  3. having no photo
  4. Tweeting spammy Tweets
  5. sending spammy direct messages
  6. favoriting Tweets in a spammy sort of way
  7. re-Tweeting spam
  8. creating lists like a spammer
  9. spam spam spamity spam

Anything that a real user can do on the Internet, a spammer can do. And Twitter brought its spam problem upon itself. Because it is so easy to create a Twitter account, real users can signup and start Tweeting quickly. But so can fake users.

So I purged everything I could on Twitter of spam: followers, following, lists, direct messages, favorites.

Deleting old Tweets. Twitter lets you download an archive of your Tweets (under Settings -> Account). This is the only practical way to view/search all of your past Tweets. Twitter doesn’t want you to delete your Tweets. The larger your network, the better for Twitter. So when you get your archive, you can view your old Tweets, but you have to make a real effort to view them online, where you can delete them. As far as I can tell, there is no limit to the number of Tweets you can delete in a 24-hour period.

I reviewed all of my old Tweets and deleted those that had no long-term value. Many referred to services that no longer exist, had URLs that no longer work, or that I’d forgotten about, such as (FriendFeed), (Seesmic Ping), (a URL-shortener service that was much more popular before Twitter launched its own), and (a photo sharing service that was much more popular before Twitter launched its own).

Here is a snapshot of my Twitter usage from 2008-2013.


My most loquacious month was March 2009, with 952 Tweets. Yowza.

It’s not a surprise to me that my Twitter use peaked from 2009-2010, the same time I was going through separation and divorce. I was pretty lonely during that time, and Twitter was a good companion. I’m also embarrassed at lots of my older Tweets. I was always opinionated, often grumpy, sometimes mean. I sincerely apologize to those I hurt or offended. So I deleted 95% of my 12,500 Tweets. On 2014-03-20, a month after I’d finished blocking my spammy followers, I finished deleting old useless Tweets.

In summary, on Twitter, 95% of my network was spammy, and 95% of my Tweets were not worth saving.

Purging LinkedIn

When LinkedIn was launched in 2003, I don’t think anyone referred to it as a social network. It was really an online business networking service, where professionals could post their resumes and (re)connect with colleagues and classmates. If Twitter is the hare of social networking, then LinkedIn is the tortoise. Bet on the tortoise.

I joined LinkedIn in 2003, and it is my only social network that has steadily grown each quarter.

LinkedIn allows users to post status updates online, but unlike the other social networks, LinkedIn does not save updates for more than a few weeks. I only recently learned this, and, as a result, I’ve stopped posting updates to LinkedIn. You can also customize what updates you see on LinkedIn (Home -> All Updates -> Customize). I turned off everything and now see only 4 (default) top updates of breaking news stories. It’s like an information diet.

There is, of course, spam on LinkedIn, but not very much. Some users, especially those with 500+ connections and those who tag their profile with “LION” (which stands for “LinkedIn Open Networking”), will send you spammy messages, but you can easily mark such messages as spam. And if you’re connected to a spammy user, you can remove LInkedIn connections as well. LinkedIn makes it difficult to disconnect, and I’m not sure where this URL exists on their site (I’m a bookmarker), so here it is:

Removing LinkedIn Connections

I rarely give spammers a second chance (unless their account has been hacked). Once a spammer, always a spammer.

Purging Google+

Launched in 2011, Google+ is Google’s third or fourth (depending on how you’re counting) foray into social networking. It’s pretty darn good. Because it’s the newest of my social networks, it was also the easiest to purge. I didn’t have to delete many updates. And I pretty much only connect with folks I’ve met in person.

One nice feature about Google+ is that it is easy to identify whether (and, if so, how) a new follower is connected to you. From the Google+ “Added you” page (Home -> People -> Added You), you can click through to each new follower’s profile and see if you know people in common. The more popular Google+ gets, the more spammy followers you’ll get.

I opted to remove most biological info about me from Google+, since those who have my email address will be able to find me, and since I’ve been at my current job for well over a decade. I’m not sure how helpful it would be to reconnect with someone I worked with 20 years ago. Besides, I feel that my social networking resume belongs primarily on my website, secondarily on LinkedIn. I really don’t want or need to maintain more than a couple versions of my bio and work history online.

Purging Facebook

When Facebook launched in 2004, it was a closed network that was available only to certain Ivy League schools. Since MIT was among one of the early “in” schools, I was able to join Facebook earlier than most in the spring of 2006. Later that year, Facebook opened up to the world.

Facebook, like Twitter, was difficult to purge. Twitter lacks a good way to view and edit all of your content. Facebook has timeline review, which is just barely functional, especially if you’ve been posting for a few years. Nevertheless, if you are patient, you can go to the Facebook activity log (Home -> Profile -> Activity Log) to delete, hide, or highlight content in all sorts of categories (your posts, posts you’re tagged in, posts by others, posts you’ve hidden, photos, likes, comments, about, friends, notes, music, news, video, games, books, products, following, groups, events, questions, search history, and apps).

I noticed that a few events that were created before Facebook’s latest events interface did not show up under the “events” section but did (if you were patient) show up under your timeline. I found events (with photos and videos) that I had long since forgotten about and deleted most of them. Similarly, I have a couple of “phantom” likes: pages that I liked that later merged with other pages, and I cannot unlike the page because the original URL no longer exists. As such, my like count is not zero; I’m assuming Facebook will eventually fix this bug.

In any event, I deleted most of my content, unliked everything, and deleted most of my biological info (as I did on Google+).

Purging Websites, Email, Newsletters

I removed the numerous (and colorful) social networking icons from my email signature and replaced them with this:

Patents, Trademarks, Boston

The above simplification was based on a LifeHacker article about minimal email signatures.

And if you have ever called my cell and gotten voice mail, then you know it sounds a lot like the above looks: “My name is Erik Heels, and this is my voice mail.” That’s all you need to know.

Each month, I review email from 10+ years ago. I star and save the good stuff, I delete the rest.

On my website and blog, I removed the social networking plugins that added those “share to Facebook” (and the like) links to each of my posts.

I removed all SEO plugins from my WordPress blogs. I think SEO is largely deceptive. If you write one title that is visible on Google, and another title appears on the website, how is that better? Besides, my business is B2B, not B2C, with my website/blog being used to validate a referral, not generate a lead. Most SEO consultants will tell you that I’m wrong, but consider the source. SEO works best for SEO consultants. You want good SEO? Write good content, good SEO will follow.

I also had to remove the newsletter signup pages from my blog and website because my newsletter signup forms were being spammed! Besides, I don’t publish my newsletter very frequently. And I don’t really want to use one service to promote another. It’s quite annoying to follow someone on Twitter and then get an auto-DM saying, “Follow me on Facebook too!”

I want to use my website to drive website traffic.

I want to use my newsletter to drive newsletter subscriptions.

I want to use each of my social networks to grow each of my social networks.

I want to garden organically.

Going Forward: What To Write About

I write primarily about law, technology, baseball, and music. Going forward, I am limiting my posts to those that cover at least two of these categories – or one in depth. More signal, less noise. My recent blog post about Shane Victorino’s intro music is a good example, as it is about both baseball and music.

One thing I noticed about my old Tweets: many were about Twitter.

Many early Facebook posts were about Facebook.

Early Google+ posts were about Google.

And that’s the way, uh huh, uh huh, they like it!

But I can tell you this definitively: Apple, Google, Microsoft, LinkedIn, Facebook, and Twitter don’t need the press. If you can avoid writing about them, then your content will be better. And, yes, I’m aware of the irony. This may very well be my last post on this topic. I feel I owed an explanation to those who may have been wondering where I’ve been, and an apology to those I hurt (sorry).

My Following/Blocking Rules and Content Rules For All Social Networks

As far as who I follow, who I don’t follow, and who I block, it’s pretty simple:

  • I follow people I know and trust. You know who you are.
  • I don’t follow brands (not even my own). I want to connect with the people behind the brands.
  • I don’t let brands follow me, unless they are directly connected to me (like my own companies).
  • I block anyone who acts spammy.

In terms of what content I post where:

  • I use LinkedIn for my resume.
  • I use YouTube for videos that contain original music and videos that do not contain music.
  • I use Facebook for videos that contain music (except original music). Facebook does copyright fair use way better than Google/YouTube does.
  • I use Facebook for photos, so I can easily share pics with those who are not on Facebook. At least until Facebook eliminates this feature.


At some point in our lives, we start valuing our space more than the things that take up that space. That’s partially why my parents initially downsized from a house into a condo. But just like there is no house that is ideal for all, there are no universal social networking rules. There is no right, there is no wrong. You don’t have to over-think it (as I admittedly may have done), but you should definitely think about it.

A parting exercise. Go to your Twitter followers page. Scroll down to the middle. Take a screen shot. Do you like what you see? You’re looking in the mirror. What would the king of pop do?

You can’t plant a garden and reserve a spot for weeds, the weeds always win.

Erik J. Heels is a patent and trademark lawyer for Boston startups, Red Sox fan, MIT engineer, and musician. He blogs about technology, law, baseball, and rock ‘n’ roll at

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Free Your Law Practice’s Computing Budget

Don’t let your software party like it’s 1999.

By Erik J. Heels

First published 9/9/2013; Attorney At Work; publisher: Astin Tarlton and Feldcomm

From 1997 to 2001, I worked for Verio, marketing and selling Internet access and web hosting to businesses. Early on, we had a small marketing budget and relied heavily on direct mail and cold (actually warm) calling. While I was reviewing my sales team’s monthly goals with Buddy, my boss, he asked me, “Do you think you can make this month’s target?” I replied, “Honestly, no, I don’t think we can.” Without missing a beat, he said, “Well, you’d better change your thinking. Because if you don’t believe it, then your team won’t believe it.”

That was great advice from a great mentor. And I’ve been changing my thinking ever since.

About That Law Firm IT Budget…

Here’s how I’ve changed my thinking about my IT budget over the years.

In the 1990s, I purchased three things: (1) sturdy hardware, (2) local storage (hard drives and the like) for my data, and (3) boxed software. Because computer hardware was relatively expensive, I would keep it as long as possible, upgrading it along the way, and replacing it only when it broke. I purchased the latest versions of boxed software (often at upgrade “discount” prices) and added storage space, as needed, for my data.

Today, I still pay for three things, but my budget percentages for each have changed considerably.

I still buy sturdy hardware, but I only keep each desktop and laptop computer for four years. Moore’s Law (which, loosely paraphrased, says computing power doubles every 18 months to two years) means that each new computer will be 4x better/faster/stronger than its predecessor. It also means that my hardware costs have decreased over time. For smaller devices (tablet computers and smartphones), I plan for a two-year lifecycle, which dovetails nicely with the typical two-year mobile phone contract. Apple comes out with a new iPhone model about every year, so I end up getting every other model, which is good enough for me.

I also still have some local storage (typically buying the largest hard drive possible for each computer), but I rely on (and pay for) off-site storage and backup for my data (including iCloud, Dropbox and CrashPlan).

But the biggest change has been in how (and whether) I purchase software. Now, the only programs I purchase annually for my law firm are operating systems (Mac OS X, Parallels), database (FileMaker), and billing (QuickBooks). My days of buying boxed software are over. Today, I rely on free software on the desktop, in the cloud, and on my mobile devices.

It never ceases to amaze me that lawyers (and law firms) continue to pay yesterday’s prices for yesterday’s technology, when much of today’s technology is available at today’s prices (often free). It’s 2013, and if you’re a lawyer starting a law firm, then you shouldn’t be partying like it’s 1999.

Free Desktop Software

I am unapologetically a Mac guy, although I started my law firm as a 100 percent PC shop. But I can also tell you, unequivocally, that your data doesn’t care whether it was created on a Mac, PC, or Linux computer; in the cloud; or on a smartphone.

No matter what system you purchase, chances are it comes with an operating system, web browser, mail client and more – all of which you didn’t have to pay extra for. But you don’t have to stop there.

Consider office productivity software. In January 2003 (over 10 years ago), my law firm switched from Microsoft Office to OpenOffice. We used to pay $500 per person per year for Microsoft Office. We now pay $0 per person per year for OpenOffice. Most people use only a handful of the features in MS Office anyhow. In the first few years of its lifetime, MS Office added features that made the upgrade cost worth it. In the past 20 years, not so much.

So, while it is true that OpenOffice does not have all the features of Microsoft Office, OpenOffice has proven more than good enough for my firm.

Free Cloud Software

There is also plenty of free cloud-based software that can be at least a starting point for lawyers. For email, you can use the free version of Gmail, or for $50 per person per year, you can get Google Apps Gmail for your own domain name. Either way, Gmail is a very good option for email, in part because the spam filtering is so good. On the downside, because Google is so big, they often change features or abandon products despite an active user community. Recent changes to the reply and compose functions in Gmail caused an uproar in the Gmail user community. And Google recently abandoned Google Reader, which many people (including me) relied on to aggregate RSS feeds from blogs and other websites.

Apple’s iCloud service allows you to sync your content across multiple devices. The free version includes 5GB of storage, and you can purchase additional storage in increments of 10GB for $20 per year.

For an OS-agnostic syncing service, you can try Dropbox, which gives you 2GB of free storage, or you can upgrade to 100GB for $10 per month.

And if you are in the business of providing customer support to multiple computer users (think co-workers, friends, family), you may want to consider the remote-control service LogMeIn, which has both a free and a paid version. The Pro service has more features and costs about $70 per computer per year. (If you’ve ever needed to help out-of-state relatives with computer problems, then LogMeIn is the life-saver you’ve been looking for!)

Then, of course, there are all of the free social networking services, including LinkedIn, Facebook, Twitter, and Google+. Of these, only LinkedIn follows the free/paid model of other cloud services, but the others will likely add this feature in the future.

What all of the above have in common is that I started with the free version and migrated to the paid version.

And, of course, there is also plenty of free software included with any good smartphone, with mobile-specific functions such as maps, music, shopping, and much more.

Pay for What You Value

Next year marks my 30th anniversary of being on the Internet. My thinking about computer hardware and software has changed a lot. Through all the changes, though, one thing has remained constant: I have always paid for what I valued.

So while my spending on hardware has remained more or less constant, my spending on data (in particular, cloud-based backup and syncing services) has increased, and my spending on software has decreased.

I recently calculated the computer cost per person per year for my law firm, and it has gone steadily downward in the 12-plus years I’ve been running the firm. In short, I’ve changed my thinking about my computer budget. Buddy would be proud!

Erik J. Heels is a trademark and patent lawyer, Boston Red Sox fan, MIT engineer, and musician. He blogs about technology, law, baseball, and rock ‘n’ roll at