Drawing That Explains ErikJHeels Blog

October 2, 2012 | Technology, Law, Baseball, Rock ‘n’ Roll. Why do I write about more than one thing? Because I think single-subject blogs are, for the most part, boring. Do you like musicians who play only one note? Artists who use only one …...

LawLawLaw 2012-06-21

June 21, 2012 | Greetings, My name is Erik Heels, and this is my LawLawLaw newsletter: subscribe at http://www.LawLawLaw.com. LawLawLaw is about technology, law (mostly patents and trademarks), baseball (mostly Red Sox), and music (mostly rock). Besides being an attorney, I’m good at spotting …...

The Customer Is Frequently Wrong

November 15, 2011 | Especially when it comes to patents and trademarks. Philosophy #1: The Customer Is Always Right. Philosophy #2: Treat Customers As If They Are Always Right. Which philosophy does your business follow? My law firm follows #2. Wrong Customers And The …...