Getting FiOS

Fiber comes to the home.

On 11/09/06, I ordered FiOS (Fiber Optic Service) from Verizon. From a door-to-door salesman. And I’m switching everything over to FiOS: local, long distance, Internet, television.

Comcast had come to my door a few weeks earlier trying to sell me phone service. Six years ago, when I moved to our current house, I got a channel guide card from Comcast. We use the guide to figure out which channel is which. I guess we don’t watch enough television to be able to remember which is TBS and which is TNT. I called Comcast a couple of times trying to get a new card (when we noticed new or changed channels) and then gave up. Not only can you not get anyone on the phone, but they apparently have never heard of this so-called “channel guide.” Our current channel guide is taped together and pretty sad looking. So, no, I’m not going to order anything else from a company that thinks that sending out one channel guide every six years is good customer service.

Goodbye Comcast, hello Verizon. At least when I call Verizon, I know that somebody will answer the phone. You know, because they are the phone company.

Incidentally, “FiOS” is one of the dumbest acronyms ever. Why not just call it “Fiber”? Same number of syllables, it’s actually a word, doesn’t have the goofy mixed case, and it makes more sense. Reminds me of the early 1990s when people went out of their way to use “WWW” as an abbreviation for “World Wide Web.” I can see doing this in writing, but many people also did it while speaking, even though “WWW” has nine syllables and “World Wide Web” has three. Gotta love “abbreviations” that make things longer and less clear.

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